For brands, agencies & in-house teams

Creative project management and creative operations.

I’m a senior creative project manager who joins brand, marketing and creative teams to deliver retail, e-commerce and multi-channel campaigns, rebrands and content, either on contract or freelance. I have over 10 years’ experience, mostly in-house and brand-side.

From brief to delivery

What I do

I start with briefing and brief analysis, making sure the ask is clear before work begins. From there I handle scoping, scheduling and production calendars, along with resourcing and capacity planning across the studio.

I manage freelancers, agencies and suppliers, and keep stakeholders aligned through feedback rounds, quality control and approvals, including legal, regulatory and brand sign-off. I run localisation and adaptation for multi-market work, with clear status reporting and early risk escalation.

Alongside delivery, I look for ways to improve creative workflow and process, and I run integrated delivery across digital, CRM, social, video, print, point of sale and in-store.

Job titles

Roles I step into

In-house and agency experience, across retail, e-commerce, tech, travel and FMCG.

The work & the teams

Where I fit

I work on retail and e-commerce campaigns, rebrands, multi-market campaigns, and B2B and B2C content. I join in-house creative studios and agency teams to keep the work organised and moving.

That includes production across digital, CRM, social, video, broadcast, print, point of sale and in-store. My role is to manage creative projects and delivery, bringing together the people and approvals needed to get the work over the line.

Over 10 years, mostly in-house

Experience

I’ve worked with Meta, SharkNinja, Just Eat, Expedia, OVO Energy, Mews, Charles Tyrwhitt, Moss Bros, Evri, and Royal Canin through Dentsu Creative. My experience is mostly in-house and brand-side, starting in retail.

See my full experience on LinkedIn ↗Things I’ve built Talk about a role

Training & practice

Qualifications

  • PRINCE2 Practitioner
  • BA Visual Merchandising and Display, TU Dublin
  • Google Digital Marketing
  • Atlassian Agile

Day-to-day working

Tools

Adobe Workfront, Smartsheet, Float, Monday.com, Asana, Jira, Airtable, Notion, Figma, Adobe Creative Suite, Canva, Microsoft 365, Google Workspace, and AI tools (ChatGPT, Claude, Microsoft Copilot).

AI in creative operations

I use AI to speed up briefing, reporting and admin across creative workflows, and completed AI in Project Management training in 2026.

Ways to work together

For brands and in-house teams

Creative project management by the project, by the day, fractional or on contract.

  • Contract
  • Freelance
  • Day-rate
  • Fractional

Availability

Available by the project, by the day, fractional or on contract. London-based, hybrid or remote.

A few useful answers

Frequently asked questions

How can I hire you?

However suits the work: on a project-by-project basis, by the day, as a fractional creative project manager working set days each week or month, or on a fixed-term contract. Tell me what you need and I’ll suggest the best fit.

Do you work hybrid or remotely?

I’m based in London and open to hybrid or remote work, including teams across the UK and Ireland.

What’s the difference between a creative project manager and creative operations?

A creative project manager runs individual projects from brief to delivery: scope, schedule, people, feedback and sign-off. Creative operations looks across all the work: how briefs come in, how the studio is resourced, which tools and workflows the team uses and how the process can run better. I do both, and the two work best together.

Can you work inside our Workfront or Monday.com set-up?

Yes. I’ve worked in Adobe Workfront, Monday.com, Smartsheet, Asana, Jira and Float, so I can step into your existing set-up and follow your processes from day one.

How quickly can you start?

Send me your dates and I’ll confirm availability straight away.

What types of projects do you manage?

Rebrands, retail and e-commerce campaigns, multi-market campaigns and B2B and B2C content. I work with in-house creative studios and agency teams.

Start with a free 20-minute chat

Tell me what you’re working on.

hello@lornamullins.com